The agents wish you a happy new year

At the end of each year, the Brussels-Cleanliness agents present their wishes to the population. The Brussels-Cleanliness Directorate points out that Brussels residents determine the best way in which they wish to express their sympathy for the work of the agents.
It should also be remembered that there are impostors who pretend to be Brussels-Cleanliness agents. 
To recognize those who, in rain, snow or sunshine, pick up the rubbish bags of the people of Brussels from those who would try to abuse your trust, here is what you need to know:
  • The staff of the Brussels-Cleanliness Agency are authorised to present their wishes to the inhabitants of the Brussels region from 30/11/2019 to 20/12/2019 inclusive, and must strictly adhere to this period of time. The population should therefore not welcome people who arrive outside this period.
  • In order to be identified, Brussels-Cleanliness agents will be provided with a copy of their timekeeping badge and will receive a leaflet to be given to the inhabitants. This leaflet, which was made available to our teams on 29/11/2019, informs the inhabitants that Brussels-Cleanliness will celebrate its 30th anniversary in 2020.
  • Only Brussels-Cleanliness agents will be able to present their timekeeping badge and will have this leaflet.
Follow these few recommendations, in order to receive, if you wish, the wishes of those who work every day to make our Region more beautiful.
In case of problems, do not hesitate to contact the Brussels Cleanliness Complaints Department on 0800/981 81 or via
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